1. Introduction
Welcome to the OneCare Academy website. We are committed to protecting your personal information and ensuring transparency about how we use cookies and other data. This document outlines our use of cookies and includes basic information about our website terms and privacy practices.
2. Privacy Policy
We take your privacy seriously. Any personal data you provide to us — whether by using our site, subscribing to updates, or enrolling in our courses — is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What We Collect
We may collect:
• Your name, email address, and contact details.
• Information related to course enrolments or enquiries.
• Technical data from your visits to our site (e.g. IP address, browser type, usage data).
How We Use Your Data
Your data is used to:
• Deliver services and manage course bookings.
• Respond to your enquiries.
• Improve our website and marketing efforts.
• Comply with legal obligations.
Your Rights
You have the right to access, correct, or request the deletion of your data at any time. To exercise your rights, please contact us at nicola.clay@onecareacademy.com.
3. Terms & Conditions
By using our website, you agree to the following terms:
• You may use the site for lawful purposes only.
• You must not misuse the site by knowingly introducing viruses or malicious technology.
• Content on this website is owned by OneCare Academy and must not be copied or reused without permission.
• We reserve the right to make changes to our services, pricing, or site content at any time without notice.
If you purchase training through our website, separate course-specific terms will apply.
4. Cookie Policy
What Are Cookies?
Cookies are small data files stored on your computer or device when you visit a website. They help websites remember your preferences, measure performance, and improve user experience.
Why We Use Cookies
Cookies help us to:
• Improve site functionality.
• Understand how visitors use our website.
• Tailor our content and advertising to your interests.
By continuing to use our website, you agree to the use of cookies as outlined below.
Types of Cookies We Use
1. Strictly Necessary Cookies
These are essential for website operation, such as enabling secure logins or processing payments.
2. Analytical/Performance Cookies
Used to measure how users interact with our site. They help us improve navigation and identify any technical issues.
3. Functionality Cookies
These remember your preferences (such as region or language) and help personalise your experience.
4. Targeting/Advertising Cookies
These track your visit and activity on our website. They help us and third parties (like Meta) deliver relevant advertisements to you.
Third-Party Cookies
Our website may include cookies from third-party platforms (e.g. Meta for advertising analytics). These providers may collect data about your activity on our website to personalise your experience on their platforms.
To manage your preferences, please visit your Meta privacy settings.
Managing Cookies
You can manage or disable cookies via your browser settings. Please note that disabling essential cookies may affect your access to parts of our site.
Cookie Expiry
All non-essential cookies expire after 60 days unless you delete them sooner through your browser.
Changes to This Policy
We may update our policies from time to time. Changes will be posted on this page. We recommend checking periodically to stay informed.
Contact Us
If you have any questions about our Privacy Policy, Terms & Conditions, or Cookie Policy, please contact:
Nicola Clay
OneCare Academy
Email: nicola.clay@onecareacademy.com